Position: Resort Manager
Location: Wildlife Resort , Karnataka
Company : Our Client operates reputed Hotels at various Resort/Leisure/Wildlife destinations.
Role Overview : As Resort Manager, you will be at the helm of this distinguished WILDLIFE property , driving operational excellence, maintaining the highest standards of service, and upholding the hotel's legacy. This is an opportunity to shape memorable guest journeys while leading a talented team to attain desired levels of Profitability.
We are seeking a dynamic Resort Manager to lead and manage a 30 Keys Boutique Resort in a picturesque Wildlife location. The ideal candidate will have a passion for the Hospitality Industry and a strong track record of success in managing high-end Leisure segment properties in REMOTE locations.
Responsibilities:
- Guest Experience Excellence: Ensure the highest standard of personalized services, creating memorable experiences for each guest.
- Team Leadership: Lead and inspire a dedicated team to deliver exceptional service, maintaining a positive and collaborative work environment.
- Curated Experiences: Develop and oversee unique and tailor-made guest experiences, such as marine activities, water sports, Nature Trails, Beach Treks, Spa treatments etc and ensuring a bespoke touch in every aspect.
- Relationship Building: Build and maintain strong relationships with guests, fostering loyalty and repeat business.
- Financial Management: Oversee budgeting, financial reporting, and cost control measures to ensure profitability while maintaining high-quality standards.
Qualifications:
- IHM/Bachelor's degree in Hospitality Management or related field.
- 10-12 years experience in Boutique Hotels with at least 2 years as Unit Head.
- Proven track record in managing high-end boutique resorts preferably in a Leisure / Remote Location.
- Exceptional interpersonal and communication skills.
- Knowledge of Kannada would be useful.
- Strong leadership abilities with a hands-on approach.
- Extensive experience in curating unique Guest Experiences.
- Established network and relationships within the hospitality industry, Vendors, Travel Trade etc.
- Ability to In-depth knowledge of wildlife destinations and conservation practices.
- Financial acumen and proficiency in budget management.
Preferred Requirements:
- Past Resort Manager/Unit Head experience in upscale/ boutique Resorts .
- Ability to thrive in a self sustaining environment with limited support services in a Remote Island location.
- Past exposure to Remote working conditions such as Wild Life/Island locations would be an advantage.
- Exceptional problem-solving skills.
