Reservations Executive

1-2 Years

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Job Description

Handle and manage reservations efficiently for clients.
Coordinate with customers to confirm bookings and provide excellent service.
Maintain accurate records of reservations and update the system regularly.
Respond promptly to customer inquiries related to availability, rates, and policies.
Ensure smooth communication between customers and internal departments.
Assist in resolving any booking issues or customer complaints in a professional manner.
Support the team in achieving daily and monthly booking targets.
Work from the Mumbai or Lonavala office as required.