Position: Reservation & Ticketing Executive Company Overview: Viswamitempowersolution is a leading travel and tourism company based in Nagpur, Maharashtra, India. We specialize in providing customized travel solutions to our clients, including flight reservations, hotel bookings, and holiday packages. Job Overview: We are currently seeking a dynamic and experienced Reservation & Ticketing Executive to join our team. The ideal candidate will have a strong background in the travel industry and excellent customer service skills. In this role, you will be responsible for handling flight reservations, ticketing, and other travel-related services for our clients. Key Responsibilities:
- Handle flight reservations and ticketing for domestic and international flights
- Respond to customer inquiries and provide information about flight schedules, fares, and availability
- Process ticket bookings and issue e-tickets
- Coordinate with airlines and other travel partners to ensure smooth and timely travel arrangements for clients
- Handle cancellations, changes, and refunds as per company policies and procedures
- Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
- Keep up-to-date with industry trends, airline policies, and regulations to provide accurate and up-to-date information to clients
- Collaborate with other team members to ensure a seamless and efficient booking process
- Assist with other travel-related tasks as needed, including hotel bookings and holiday package reservations Qualifications:
- Bachelor's degree in travel and tourism or a related field
- Minimum of 2 years of experience in a similar role, preferably in the travel industry
- Strong knowledge of flight reservation systems, such as Amadeus, Sabre, or Galileo
- Excellent communication and customer service skills
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong attention to detail and accuracy
- Proficient in using MS Office and other computer programs
- Willingness to work flexible hours, including weekends and holidays
- Fluency in English is required, knowledge of other languages is a plus If you are passionate about travel and have a strong background in reservation and ticketing, we would love to hear from you. Join our team at Viswamitempowersolution and be a part of our mission to provide exceptional travel experiences to our clients.
