Reservation Executive

Key Responsibilities:

• Handle customer reservations and bookings efficiently through phone, email, and online platforms
• Maintain accurate records of reservations and cancellations
• Provide timely and courteous assistance to clients regarding availability, pricing, and services
• Use computer systems and internet tools to manage bookings and generate reports
• Coordinate with other departments to ensure smooth customer service and satisfaction
• Respond to customer queries and resolve issues related to reservations
• Monitor and update reservation systems to reflect real-time availability