Research Support - Associate

About Us

Jefferies Financial Group Inc. ('Jefferies, 'we, 'us or 'our) is a U.S.-headquartered global full service, integrated investment banking and securities firm. Our largest subsidiary, Jefferies LLC, a U.S. broker-dealer, was founded in the U.S. in 1962 and our first international operating subsidiary, Jefferies International Limited, a U.K. broker-dealer, was established in the U.K. in 1986. Our strategy focuses on continuing to build out our investment banking effort, enhancing our capital markets businesses and further developing our Leucadia Asset Management alternative asset management platform. We offer deep sector expertise across a full range of products and services in investment banking, equities, fixed income, asset and wealth management in the Americas, Europe and the Middle East and Asia.

We are seeking a Junior Research Support Associate who thrives in a global team environment and excels at customer-facing communication. The team is responsible for managing client subscriptions and aggregator entitlements and providing level one support for analyst publication concerns. We are looking for intellectually curious individuals who can help streamline and improve processes, leveraging AI tools where possible.

Primary Tasks:

• Communicate frequently and clearly with global clients and internal teams, primarily through email. Ensure client inquiries are addressed promptly, maintaining a professional and friendly tone.
• Coordinate Aggregator entitlement requests, working directly with clients, sales, IB, and other analyst teams.
• Explore API solutions with current aggregators to streamline entitlement processes in the future.
• Assist in developing client-facing materials that are clear, concise, and globally appropriate.
• Collaborate with team members to improve communication processes and enhance client engagement.

Qualifications:

• Excellent written and verbal communication skills in English.
• Experience in customer support or client relations, ideally with a global or multicultural focus.
• Strong attention to detail
• Strong proficiency in Excel and Microsoft applications, experience with AI tools preferred

At Jefferies, we believe that diversity fosters creativity, innovation and thought leadership through the infusion of new ideas and perspectives. We have made a commitment to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients.

Jefferies is an equal employment opportunity employer, and takes affirmative action to ensure that all qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, religion, gender, pregnancy, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodations to individuals with disabilities, as required by applicable law.

We have been made aware of bad actors falsely claiming to be associated with Jefferies Group soliciting individuals to attend virtual job interviews, complete online tests or courses and sending fictitious employment offer letters.

Please note that any email contact with Jefferies personnel will come from an @jefferies.com email address. Further, Jefferies will not notify shortlisted candidates through social media platforms (e.g. WhatsApp or Telegram) or ask candidates to make payment to participate in the hiring process.