Research Scientist

Role Responsibilities:

• Conduct applied AI research in multimodal CX domains
• Collaborate with product teams to translate AI concepts into products
• Communicate research findings through papers, patents, and presentations
• Partner with engineers to scale research into production environments

Key Deliverables:

• Patented or published AI innovations using CXM data
• Research roadmap aligned with business and tech strategy
• Integrated AI models in product ecosystems
• Industry contributions via conferences and journals