Report Writer (in BGV)

Key Responsibilities

• Prepare, review, and finalize background screening reports with accuracy and completeness

• Ensure all data points—such as scope and components e.g., employment, education, address, and criminal

checks—are correctly reflected in the report

• Have knowledge of different reports like supplementary reports, colour coding in the reports, consolidated reports

• Identify and rectify errors, inconsistencies, or gaps in documentation before report submission

• Maintain adherence to client-specific guidelines and service level agreements (SLAs)

• Collaborate with internal teams to resolve verification issues or pending inputs

• Uphold high standards of quality, confidentiality, and compliance in all report-related tasks

• Meet or exceed daily productivity and quality targets without compromising on report integrity

• Use internal tools and MS Office applications (Word, Excel, Outlook) to manage and track report progress

• Ensure timely delivery of reports while managing multiple cases under tight deadlines

• Support continuous improvement initiatives by identifying quality trends and suggesting process

enhancements

Desired Attributes

• Bachelor's degree or higher in any field

• 1 - 3 years of experience in client servicing, preferably in background screening

• Excellent verbal and written communication skills.

• Ability to multitask and work independently.

• Target oriented and able to meet/exceed targets with quality

• Strong attention to detail and an analytical mindset.

• Knowledge of background screening.

• Time management and ability to multitask.

• Proficient in MS Office applications.