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Renewal Support Analyst

SailPoint Technologies
2-4 Years
Pune
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Job Description

Responsibilities:

  • Review and validate customer entitlements, subscriptions, licenses, and services.
  • Organize contracts, order forms, and amendments to build accurate renewal profiles.
  • Create and maintain baseline quotes and renewal spreadsheets.
  • Develop Excel spreadsheets summarizing renewal terms, product details, pricing, and timelines.
  • Coordinate with CS Operations, CSMs, Deal Desk, and Finance to ensure data accuracy.
  • Maintain and update internal systems (Salesforce, CPQ, etc.) with current contract and customer data.
  • Support Renewal Managers in delivering accurate and timely renewal packages.
  • Identify and resolve data inconsistencies proactively to avoid delays.

More Info

Job Type:
Permanent Job
Industry:
Recruiting, Staffing Agency
Role:
Technical Support Engineer
Function:
IT
Employment Type:
Full time

About Company

SailPoint is the Worldwide Leader for Enterprise-Class Identity GovernanceWe minimize risk and maximize business growth by managing access to data and resources across your enterprise. We do it effectively and securely for every person who interacts with your organizationany user, on any device, anywhere in the world.We were first to recognize that companies could benefit from an approach to identity that addresses both IT and business priorities. We developed a unique risk-based model and leveraged that approach for everything from compliance to user provisioning. Then we followed that with the industrys first solution for truly extending enterprise identity management to applications in the cloud

Job ID: 130537317

Last Updated: 26-08-2026 10:05:26 AM
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