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Remote Technical Support Engineer

Pradeepit Consulting Services
Bengaluru
2-6 Years
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  • Posted a month ago
  • Over 500 applicants
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Job Description

  • Engineering Graduate, ideally in Information Technology or Computer Science
  • At least 2 years of experience working in the area of customer support
  • Experience on installation, logical configuration, and troubleshooting of IBM / EMC / Hitachi / NetApp storage products
  • Skills on Brocade / Cisco SAN switches
  • Skills on IBM / Quantum / HP / Dell tape libraries
  • Experience on connecting/configuring AIX / Solaris / Linux / Windows hosts to various storage products
  • Log collection and analysis on storage products
  • Performance analysis and addressing performance issues
  • Excellent customer-facing and communication skills
  • Fluency in English both verbal and written
  • Willingness to work during alternative time zone shift

More Info

Job Type:
Permanent Job
Industry:
IT Management, Consulting
Role:
Technical Support Engineer
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Pradeepit Consulting Services

PGC Digital, the brand identity of PradeepIT Global Consulting Pvt Ltd, is a Singapore-based global IT services and consulting company. As a trusted partner of SAP, Microsoft, Salesforce, and AWS, we provide enterprise solutions, IT consulting, automation, and IT-enabled services worldwide. Headquartered in Singapore, with an offshore delivery center in Bangalore, India, we have a strong presence in the UK, USA (Florida), Canada, UAE, and India. Our Bangalore hub drives innovation and global operations. Key Highlights 750+ Employees Worldwide (598+ in India) CMMI Level 3 & ISO 9001 & 27001 Certified Great Place to Work® & Best Place to Work for Women Business Units IT Consulting – Digital strategy, advisory, and transformation Enterprise Solutions – CRM, ERP, HCM, HXM implementation ITeS – BPO, KPO & Call Center Services Automation & IT Support Services – AI-driven & infrastructure solutions Engagement Models Extended Team | Dedicated Team | Managed Services | ODC | Staff Augmentation Expertise SAP ECC to S/4HANA Migration Data Management – ETL, SAP Datasphere, SAP MDG Cloud, AI, and Digital Transformation We help businesses achieve agility, scalability, and innovation.

Job ID: 122196387

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Last Updated: 22-10-2025 00:50:57 PM
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