Networking & Infrastructure
- Proficient in core networking concepts including TCP/IP, Routing, and Switching.
- Implement and manage robust firewall solutions and maintain comprehensive network security strategies.
- Troubleshoot connectivity issues across LAN, WAN, and DNS infrastructure, ensuring optimal performance and uptime.
Operating Systems Management
- Manage and support a wide range of operating systems, including:
- Windows: Legacy (2000, XP, Vista) to modern releases (7, 8, 10, 11).
- Windows Server: 2012, 2016, 2019, 2022, 2024.
- macOS: Versions 10.5 through the latest releases.
- iOS devices: Support and configuration.
Hardware & Software Expertise
- Advanced troubleshooting of Apple products and related hardware.
- Manage network services and infrastructure.
- Proficient with Microsoft Office Suite (2007, 2010, 2013, Cloud), SAP Billing, Tally, HTML, Adobe Photoshop, and CorelDraw.
Support & Troubleshooting
- Provide proactive support for server, desktop, and network environments.
- Analyze and resolve technical issues related to software, hardware, and network operations.
Documentation & Collaboration
- Maintain accurate system and network documentation.
- Collaborate with cross-functional teams to ensure seamless IT operations.
