Reltio MDM

The Senior Reltio Developer will provide L2/L3 application maintenance and production support for Reltio MDM platforms. The role focuses on incident resolution, defect fixing, minor enhancements, data quality support, and ensuring platform stability in a BAU environment.

Responsibilities

• Provide L2/L3 production support for Reltio MDM applications
• Analyze and resolve data, match/merge, survivorship, workflow, and API issues
• Handle incidents, service requests, and change requests as per SLA
• Perform root cause analysis (RCA) for recurring production issues
• Implement minor enhancements and configuration changes
• Support minor enhancements for a custom web application using Java.
• Support merge/unmerge activities and steward requests
• Monitor and improve data quality and validation rules
• Support inbound and outbound integrations (APIs, Export Jobs)
• Assist with environment support (DEV, QA, UAT, PROD) and releases
• Maintain runbooks, SOPs, and operational documentation

Requirements

• Strong hands-on experience with Reltio MDM
• Reltio Configuration:
• Data Modeling (Entities, Attributes, Relationships)
• Match & Merge Rules
• Survivorship & Trust Rules
• Workflows and Steward Tasks
• Reference Data Management (RDM)
• Reltio REST APIs and Export Jobs
• Data validation and data quality rules
• Production support / AMS experience
• SQL and data analysis for troubleshooting
• Java Knowledge for issue related to custom Web application
• Version control (Git)
• 6–8 years of total IT experience
• 3+ years of hands-on Reltio MDM experience
• Prior experience in Application Maintenance / Production Support projects