Job Role Purpose Objective
Wealth Managers are responsible for acquiring new client relationships and deepening existing ones by offering a range of financial products, primarily targeting HNI customers (relationships of INR 5 lakhs and above). The role also involves ensuring proper customer due diligence and verifying KYC requirements during in-person onboarding.
Key Duties Responsibilities
- Acquire and nurture client relationships across banking products
- Generate new business to meet defined sales targets
- Build and deepen relationships to increase share of wallet and revenue
- Deliver high-quality customer service to ensure satisfaction and retention
- Manage an existing portfolio to up-sell and cross-sell, with focus on wealth products
- De-risk portfolio against attrition and maintain book stability
- Track and manage key performance indicators effectively
- Maintain comprehensive knowledge of customer profiles, demographics, psychographics, and assets (within and outside the bank)
- Achieve targets related to product mix and cross-selling
- Ensure high productivity to maximize sales efficiency
- Execute proactive sales call plans and acquire customers through referrals
- Stay updated on regulatory and compliance guidelines, especially for high-value transactions
- Ensure adherence to all policies and procedures
- Report suspicious transactions to the supervising officer promptly
- Acquire New-to-Bank (NTB) customers
- Conduct enhanced due diligence, including residence/office visits when required
- Perform customer due diligence and collect required KYC documents (individual non-individual) while sourcing accounts and deposits
Minimum Requirements Of Knowledge Skills
- Effective communication skills in English and local/vernacular language
- Strong networking and analytical abilities
Educational Qualifications
- Graduate (any discipline)
- Postgraduate / MBA preferred
Experience
- Minimum 5 years in a similar role
- Good understanding of banking products and operations
- Experience in Banking / NBFC preferred
Certifications (If Any)
- IRDA
- NISM
- Internal certifications (if applicable)
This job is provided by Shine.com
