Group Company: AU Small Finance Bank Limited
Designation: Relationship Officer Gold Loan
Office Location:
Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.
Primary Responsibilities
- Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
Additional Responsibilities
- Support team initiatives, training, and reporting.
Reporting Team
- Reporting Designation:
- Reporting Department:
Educational Qualifications Preferred
- Category:
- Field specialization:
- Degree:
- Academic score:
- Institution tier:
Required Certification/s
Required Training/s:
Required Work Experience
- Industry: Banking/Financial Services
- Role: Relationship Officer Gold Loan
- Years of experience: 2 to 6
Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence
Required Competencies: Communication, Analytical Thinking, Customer Orientation
Required Knowledge: Banking products, regulatory norms, recovery procedures
Required Skills: MS Office, CRM tools, negotiation
Required Abilities
- Physical: Normal office work
- Other: Problem-solving, multitasking
Work Environment Details: Branch/Field/Operations Office
Specific Requirements
- Travel: Yes
- Vehicle: Preferred
- Work Permit: NA
Other Details
- Pay Rate:
- Contract Types: Full-time
- Time Constraints: Standard banking hours
- Compliance Related: Adherence to RBI and internal policies
- Union Affiliation:
