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Relationship Manager
Job Description
Strategy and Planning
(Job Specific Responsibilities - Use As Applicable)
- Acquire and manage Mid Corporate customers for their banking and financing requirements.
- Act as a single point of contact for all banking needs of assigned customers.
- Build strong customer relationships and drive business growth through Trade Finance, Working Capital, Cash Management, and Treasury solutions.
- Identify cross-sell opportunities and deepen customer engagement to increase revenue.
- Conducting due diligence on customer & transaction to cater various AML and Regulatory requirements related to Trade transaction.
- Monitoring and reduce compliance pending of bill of entry and export bills
- Acquire and manage Mid Corporate customers for their Working Capital, Trade Finance, Cash Management, and Treasury requirements.
- Assess and cater to customer needs for fund-based and non-fund-based credit facilities.
- Manage the complete customer lifecycle, including acquisition, onboarding, activation, relationship deepening, and retention.
- Increase wallet share and drive revenue growth from new and existing Mid Corporate customers.
- Acquire new Mid Corporate relationships and strengthen existing customer portfolios.
- Facilitate seamless execution of trade and transaction banking services for customers.
- Promote Treasury solutions, including Foreign Exchange and Hedging products, to meet customer requirements.
- Provide Cash Management and Transaction Banking solutions to enhance customer engagement and operational efficiency.
(Job Specific Responsibilities - Use As Applicable)
- Track business performance against assigned targets and portfolio growth.
- Prepare and maintain customer pipeline and MIS reports.
- Identify opportunities to increase customer wallet share and revenue.
- Promote adoption of digital banking and transaction banking solutions.
- Ensure timely and accurate updates of customer information in bank systems.
- Use data and market insights to identify new business opportunities and improve productivity.
- Strong stakeholder management and relationship-building skills.
- Ability to work effectively with cross-functional teams to achieve business objectives.
- Customer-centric approach with a focus on delivering quality service.
- Proactive and result-oriented mindset with strong accountability.
- Effective communication, negotiation, and influencing skills.
- Ability to prioritize tasks and manage multiple customer requirements efficiently.
- Ensure compliance with regulatory requirements and bank policies.
- Maintain proper KYC, documentation, and account hygiene.
- Adhere to credit, risk, and operational guidelines.
- Monitor customer accounts regularly and highlight any exceptions.
- Ensure timely closure of audit and compliance observations.
- Follow ethical business practices and maintain high governance standards.
- Conduct customer due diligence and ensure compliance with KYC/AML requirements.
- Monitor customer accounts and transactions as per bank guidelines.
- Ensure timely submission and completion of required documentation.
- Identify and escalate potential risks and exceptions.
- Adhere to internal controls, policies, and regulatory requirements.
- Maintain portfolio quality and compliance hygiene.
More Info
Key Skills
About Company
Business Relationship Manager - SBE_Small Business Enterprise-Sales_DelhiKotak Mahindra Bank Limited
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Skills:
buyers credit , Working Capital Solutions, Current Account, Trade Finance, Term Deposits, Transaction Banking, Cash Credit, Demand Loan, Non Fund Based Products, Fund Based Products
Skills:
buyers credit , Working Capital Solutions, Current Account, Trade Finance, Term Deposits, Transaction Banking, Cash Credit, Demand Loan