Relationship Manager Study Abroad Loans & Accommodation

Company Description

Learn Overseas is a leading consultancy dedicated to empowering individuals in achieving their global educational aspirations. We leverage an innovative, web-based platform to design personalised study plans that help students realise their international education goals. Committed to delivering exceptional experiences, our mission is to break boundaries and support students in their journey towards academic and professional success. At Learn Overseas, we inspire ambition and strive to create extraordinary study abroad experiences.

Location: Bangalore (Full-Time)

Salary Range: 3.5 LPA – 6 LPA (+ Incentives)

Minimum Experience: 1+ Year

Excellent English Communication Required

KEY RESPONSIBILITIES

• Contact and counsel students planning to study abroad regarding education loans and accommodation options.

• Convert student inquiries into successful loan and accommodation closures.

• Coordinate with partnered banks, NBFCs, loan providers, and accommodation agencies to ensure seamless student support.

• Understand student requirements and connect them with the most suitable loan or accommodation partner.

• Follow up regularly with students and partners to ensure timely processing and closure.

• Manage the complete application journey, including documentation collection and submission.

• Maintain strong relationships with loan partners, accommodation providers, and internal teams.

• Track application status, resolve issues, and ensure a smooth student experience.

• Manage commission tracking, reconciliation, and reporting for education loans and accommodation bookings.

• Maintain and update student records, application status, commission data, and partner interactions in the CRM system on a real-time basis.

• Ensure all student communications, follow-ups, loan applications, accommodation requests, and conversion updates are accurately recorded in the CRM.

• Perform data entry and maintain accurate records across CRM and internal trackers.

• Generate and maintain reports using Excel and CRM data for operational and management reviews.

• Perform regular data validation and ensure data accuracy across CRM and Excel trackers.

• Achieve monthly targets for loan and accommodation conversions.

REQUIREMENTS

• Minimum 1 year of experience in Education Loans, Study Abroad Counselling, Banking, Financial Services,Sales, or Customer Relationship Management.

• Strong communication, counselling, and relationship-building skills.

• Ability to handle student queries professionally and confidently.

• A good understanding of education loan processes and student accommodation services is preferred.

• Decent working knowledge of Microsoft Excel, CRM systems, and data management.

• Ability to maintain accurate records and ensure real-time updates in CRM platforms.

• Strong follow-up and coordination skills.

• Ability to multitask and work in a target-driven environment.

• Graduate in any discipline (Finance, Business, or related fields preferred).

WHAT WE OFFER

• Competitive salary with attractive incentives.

• Growth opportunities within the international education industry.

• Exposure to leading education loan and accommodation partners.

• Dynamic and collaborative work environment.