Relationship Manager

Company Description Square Yards is a full-stack proptech platform that covers the entire real estate journey, from search and discovery through transactions, mortgages, home furnishing, rentals, and property management. The company also builds disruptive B2B platforms for developers, financial institutions, and agents, enabling more efficient and data-driven decision making. Square Yards facilitates over 15,000 transactions annually, exceeding USD 1 billion in value, while maintaining profitable operations. It is one of the few Indian startups with a strong global presence, generating significant revenue from markets such as the Middle East, Australia, and Canada. Leveraging data analytics and VR tools, along with adjacent B2C platforms like Azuro, Interior Company, and Square Capital, Square Yards aims to transform the traditional real estate marketplace and build India's first MLS.

Role Description The Relationship Manager is a full-time, on-site role based in Bengaluru, responsible for managing and nurturing client relationships across Square Yards real estate and proptech offerings. This role involves understanding client requirements, presenting suitable property and service options, and guiding clients through the end-to-end transaction process. The Relationship Manager will coordinate with internal teams, including sales, operations, and finance, to ensure timely responses, accurate information, and smooth deal closures. Daily activities include conducting property consultations, following up on leads, maintaining updated records in CRM tools, and providing after-sales support to enhance client satisfaction and retention. The role also requires staying informed about market trends, product updates, and platform features to offer relevant advice and contribute to revenue growth.

Qualifications

• Strong client relationship management skills, including consultative selling, negotiation, and stakeholder communication.
• Experience in real estate, financial services, or technology-driven sales environments, with the ability to understand complex products and value propositions.
• Proficiency in using CRM systems, basic data analysis tools, and digital platforms to manage leads, track interactions, and generate reports.
• Solid business communication skills in English (and local languages as applicable), with the ability to present information clearly in person, by phone, and in writing.
• Ability to work in a fast-paced, target-oriented setting, demonstrating ownership, problem-solving, and collaborative teamwork.
• Bachelor's degree in business, finance, marketing, or a related field; relevant certifications in sales or real estate are an advantage.
• Comfort with on-site client meetings across Bengaluru and flexibility to work extended hours when required to meet client and business needs.