Company Description
SMFG Grihashakti, part of SMFG India Home Finance Co. Ltd., is dedicated to helping customers achieve a better living by fulfilling their dream of homeownership with Nayi Asha, Naya Vishwas. In addition to home finance for purchasing new homes or residential plots, SMFG Grihashakti offers loans for home construction, home renovation, new or used commercial property purchases, commercial plots, and commercial real estate development.
Role Description
This is a full-time, on-site role for a Relationship Manager based in Vasai Virar. The Relationship Manager will be responsible for managing customer relationships, assessing customer needs, providing financial advice, processing loan applications, and ensuring customer satisfaction. The role also involves working closely with the sales team, ensuring compliance with financial regulations, resolving customer issues, and contributing to the growth of the company's customer base.
Qualifications
- Strong communication and interpersonal skills
- Experience in customer relationship management
- Understanding of financial products and loan processes
- Ability to work independently and as part of a team
- Problem-solving and negotiation skills
- Knowledge of financial regulations and compliance
- Bachelor's degree in Finance, Business Administration, or related field
- Previous experience in the banking or financial services industry is a plus
