Job Description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Royale Business

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- We are seeking a highly motivated and experienced professional to manage and grow our high-net-worth client portfolio within AU Small Finance Bank Limited's Sales department. This role demands a strategic relationship management expert who can deliver personalized financial solutions, foster long-term client loyalty, and drive revenue growth in the competitive financial services sector. The ideal candidate will possess deep knowledge of banking products, exceptional client engagement skills, and the ability to navigate complex financial needs while aligning with the bank's commitment to customer-centric service and sustainable growth.

Responsibilities:-

Develop and maintain strong relationships with high-net-worth clients to understand their financial goals and provide tailored banking solutions.
Identify and pursue new business opportunities within the Royale segment to expand the client base and increase the bank's market share.
Collaborate with internal teams to design customized financial products and services that meet client requirements and comply with regulatory standards.
Conduct regular portfolio reviews and financial assessments to ensure client satisfaction and optimize product utilization.
Lead negotiations and close complex financial deals, ensuring alignment with the bank's risk management policies and profitability targets.
Monitor market trends and competitor activities to proactively adjust strategies and maintain a competitive edge in the financial services industry.
Provide expert advice on investment, lending, and wealth management products to support clients comprehensive financial planning.
Ensure timely resolution of client queries and issues, maintaining high standards of service quality and client retention.
Prepare detailed reports and presentations for senior management on client portfolio performance and business development initiatives.
Mentor and guide junior relationship management staff to enhance team capabilities and service delivery.

Skill:-

High-Net-Worth Client Management
Financial Product Knowledge
Portfolio Management
Sales and Business Development
Negotiation and Deal Closure
Risk Assessment and Compliance
Market Analysis
Wealth Management Advisory
Customer Relationship Management (CRM) Software
Communication and Interpersonal Skills
Financial Planning
Team Leadership and Mentoring

Preferred Qualifications:-

Bachelor's degree in Finance, Business Administration, or a related field; MBA or relevant postgraduate qualification preferred.
Minimum of 5-7 years of experience in relationship management within the financial services sector, specifically handling high-net-worth or premium clients.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

Physical: #*Physical*#
Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific Requirements