Relationship Manager: Retail Products

1-3 Years

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Job Description

Third Party Payroll Opportunity
Maintaining a deep knowledge of company products and services. (Preferred: BFSI Products)
Building and maintaining strong relationships with prospective and existing clients.
Ensuring smooth communication with internal stakeholders as well as clients.
Identifying clients needs and requirements and proposing suitable solutions.
Providing clients with comprehensive product/service consultations and guiding their decision-making process.
Resolving complaints and issues efficiently and in a timely manner.
Meeting sales/revenue targets.
Upselling and cross-selling products/services to clients.
Researching and pursuing new business opportunities.
Basic graduate having worked as a tele caller or a call center (since it is a desk job only)
Must be a strong negotiator
Very good verbal communication and spoken English & Hindi is a must.