Relationship Manager - Retail Mortgages

Roles and Responsibility

• Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
• Identify new business opportunities and grow existing client relationships through effective sales strategies.
• Collaborate with internal teams to ensure seamless delivery of mortgage products and services.
• Conduct market research and competitor analysis to stay informed about industry trends and developments.
• Provide exceptional customer service and support to ensure high levels of client satisfaction.
• Meet or exceed monthly and quarterly sales targets by achieving ambitious goals.

Job Requirements

• Strong knowledge of retail mortgages, sales, and relationship management principles.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Proficiency in using CRM software and other relevant tools.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to build trust and rapport with clients from diverse backgrounds.