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Job Purpose
Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector.
Sourcing and Business Generation
Business scoping of geographical market for farming
and rural community
Sourcing proposals from individual farmers Co-
operative societies Rural Mandis & Markets
Kissan Clubs Farmer Producer Organizations etc.
Conducting marketing activities for generating new
business
Working Capital,Term Loan,Business Banking,overdraft,Client Acquisition,Portfolio Management,Enhancements,Agribusiness,Commodity Finance,Agri Finance,Renewals
Market Update and Change in Product Processes
To keep an update with respect to market
requirement, competition and customer banking behavior.
To understand the changing dynamics in the market and propose amendments in various product
offerings.
To keep abreast of changes in State Government laws and policies.
To liaison with new and existing customers for relationships.
To be in touch with agro centersrural mandis Rural markets Kisan clubs for maintaining and
deepening existing relationships.
Relationship Building and Maintenance
Addressing complaints received from customers within stipulated TAT.
Delinquency Rotation & Recovery
Housekeeping
To work towards minimal delinquency in portfolio.
Follow-up with customers for recovery.
To monitor rotation of accounts To avoid dropping of limit in customers account,
ensure submission of documents like LAD, CAM, etc.
To support legal and remedial team for legal actions To work towards keeping Housekeeping parameters under control.
To conduct village level farmer meetings and educate farmers on various products offered by bank Farmer Education and Capacity Building
To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production.
To educate farmers about debt waivers, crop insurance & government subsidies.
Increased penetration and cross sell
Training and Development of SO/HBL
Cross sell of other assets and liability products Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy,
Chillr, etc.
To utilize the sales resources (HBL/SO) for optimal sales support.
To groom supporting staff and enhancing their skills
by imparting regular trainings for better customer
relationship dealing.
HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995.
On April 4, 2022 the merger of India€™s largest Housing Finance Company, HDFC Limited and the largest private sector bank in India, HDFC Bank was announced. HDFC Ltd, over the last 45 years has developed one of the best product offerings, making it a leader in the housing finance business. HDFC Bank enables seamless delivery of home loans as a part of its wide product suite catering to urban, semi urban and rural India.
As of March 31st, 2023, HDFC Bank€™s extensive network comprised of 7,821 branches and 19,727 ATMs / Cash Deposit & Withdrawal Machines (CDMs) across 3,811 cities / towns. HDFC Ltd.€™s distribution network comprising 737 outlets, which include 214 offices of HDFC Sales Private Limited stands amalgamated into the Bank€™s network. The Bank€™s international presence includes branches in 4 countries and 3 representative offices in Dubai, London and Singapore offering Home Loan products to Non-Resident Indians and Persons of Indian Origin
Job ID: 108491289
