Company Description
PolicyBoss.com, founded in 2002, is one of India's rapidly growing insurtech companies with a robust CAGR of 30% over the past five years. With a network of over 30 offices across 25 cities and 800+ partner locations, the company has served a customer base of 5 million. It aims to revolutionize the insurance industry by offering transparent, hassle-free services and a consultative approach, underpinned by advanced technology and trusted advisors. Supported by the US-based private equity firm TPG Growth since 2015, PolicyBoss.com collected premiums exceeding Rs. 1,000 crore in FY22.
Role Description
This is a full-time on-site position located in Nalbari. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their insurance needs, providing expert advice, and delivering exceptional service. Responsibilities include customer engagement, offering tailored insurance solutions, ensuring client satisfaction, and driving renewals and cross-sell opportunities. The role also involves collaborating with internal teams to ensure seamless operations and resolving client concerns promptly.
Qualifications
- Strong customer engagement and relationship management skills
- Ability to identify client needs and recommend suitable solutions
- Experience in sales, negotiation, and upselling
- Excellent communication, interpersonal, and problem-solving skills
- Proficiency in using CRM tools and other technology to streamline client interactions
- Ability to work on-site and collaborate effectively with team members
- Prior experience in the insurance or financial services sector is a plus
- Bachelor's degree in Business Administration, Finance, or a related field is preferred
