Relationship Manager
Job Title: Relationship Manager
Location: Chennai
Company: Penthusiasts - An 8-year-old content agency powering digital growth through Content, SEO & Social Media.
About Us: We're a dynamic Content Marketing Agency based in Chennai, celebrating 8 years of crafting high-impact Content on Websites & Social Media for renowned brands and individuals. With a lean team, we move fast and value hustle, creativity, and collaboration. Join us to shape our culture and the client wins!
Experience: 1-3 years (Freshers with strong internship experience welcome)Salary: 3-4.2 LPA (based on experience) + performance incentives
Role Overview:
We're seeking a Relationship Manager to wear multiple hats: nurture client relationships, foster team spirit, and drive event outreach. You'll be the glue holding our growing agency together, handling client servicing like our current intern while building community and engagement.
What We're Looking For:
- 1+ years in client servicing, community management, or people ops (agency/digital marketing experience a big plus).
- Strong communication skills (English) written (for SOWs/emails) and verbal (for events/team huddles).
- Proactive hustler who thrives in small teams; empathy for people + eye for client details.
- Familiarity with tools like Google Workspace, Trello/Asana, LinkedIn, and basic SEO/content tools.
- Familirity with Social Media platforms - LinkedIn, Meta & Reddit
- Bonus: Chennai network, event experience, or passion for content marketing/B2B growth.
What You Get:
- Approachable work location; Cool work culture
- Fun perks: Team outings, Performance Bonuses, Personal development programs, Wellness Holidays.
- Fast-track to leadership in a bootstrapped agency.
Key Responsibilities (R&R)
- Client Servicing (40%): Draft scopes of work, manage client communications, track project deliverables, and ensure timely invoicing/upsells for 10-20 ongoing projects.
- Team Engagement & People Operations (30%): Onboard new hires (like interns), organize team-building activities, handle feedback loops, resolve interpersonal issues, and boost morale in our 5-10 person team.
- Event Participation & Community Building (20%): Scout and join industry events (e.g., digital marketing meets, LinkedIn networking in Chennai), represent the agency, network for leads, and follow up on opportunities.
- Misc (10%): Support ad-hoc tasks like vendor coordination, basic admin, and contributing to agency culture initiatives.
