Company Description
OneInsure, the online platform of Robinhood Insurance Broker Ltd., is one of India's leading IRDAI-licensed Insurance Broking Firms, established in 2008 by IIT and IIM alumni. The company offers a wide range of life and general insurance products from top insurance providers, enabling seamless comparison and knowledge sharing for thousands of customers. Operating across major cities in India with over 35 branches and a team of 700+ professionals, OneInsure is well-regarded for its customer-centric services, including claim settlement, renewal reminders, and policyholder support. The innovative OneInsure app offers 60+ insurance services, making it a one-stop solution for customers. The organization is dedicated to ensuring hassle-free claim processes, promoting peace of mind, protection, and assurance for its clients.
Role Description
This is a full-time, on-site Relationship Manager role located in Srinagar. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their requirements, and providing tailored insurance solutions. Other daily responsibilities include promoting the company's insurance products, generating leads, closing sales, and ensuring exceptional customer service. Additionally, the role involves assisting clients with claims, policy renewals, and resolving any queries to deliver a smooth service experience.
Qualifications
- Strong interpersonal and communication skills, including active listening and client engagement
- Sales, negotiation, and client relationship management skills
- Problem-solving, conflict resolution, and the ability to handle customer concerns promptly
- Proficiency in using CRM systems and basic computer applications
- Knowledge of insurance products, claim settlement procedures, and renewals
- Ability to work in a target-driven environment with a focus on achieving set objectives
- Self-motivated, proactive, and well-organized with excellent time management skills
- A bachelor's degree in Business, Finance, or a related field is preferred
- Experience in insurance, banking, or financial services will be an advantage
