Relationship Manager

Position: Relationship Manager (B2B2C)

Location: HSR Layout, Bangalore

Exp - 1-3 years

Working days: 5.5 days (Alternate Saturdays are working)

Must Have: Excellent communication in Gujarati + Regional Knowledge

If interested apply here : https://forms.gle/xbicEQbskxcMFqKA7

Role Overview

We are seeking a proactive and relationship-oriented Relationship Manager to join our team at

Volt Money. The primary focus of this role is to manage a set of distributors, drive business growth, and ensure long-term partnerships while providing exceptional support to both distributors and their customers.

Key Responsibilities and Accountabilities (KRAs)

1. Distributor Management

Manage a portfolio of assigned distributors

Push distributors to achieve business targets and grow their loan against mutual funds portfolio

Build and maintain long-term relationships with distributors

Conduct regular meetings and check-ins to understand distributor needs and challenges

2. Business Development

Encourage and motivate distributors to increase their loan against mutual funds business

Identify and capitalize on growth opportunities within the distributor network

Collaborate with distributors to develop strategies for expanding their customer base

3. Problem Solving and Support

Act as the primary point of contact for distributors and their customers

Promptly address and resolve issues faced by distributors and their customers

Escalate complex problems to appropriate internal teams and follow up until resolution

4. Distributor Education and Enablement

Guide distributors on how to enable their customer base to take loans against mutual funds instantly

Provide training and resources to help distributors understand Volt Money's products and processes

Share best practices and success stories to inspire and educate distributors

5. Reporting and Analysis

Maintain accurate records of distributor performance and interactions

Prepare and present regular reports on distributor business growth and relationship status

Analyze trends and provide insights to improve distributor performance and satisfaction

Qualifications and Skills

Bachelor's degree in Business, Finance, or a related field

3+ years of experience in relationship management, preferably in the financial services sector

Strong understanding of mutual funds and loan products, especially loans against mutual funds

Excellent communication and interpersonal skills

Proven track record in managing business relationships and driving growth

Strong problem-solving and analytical skills

Proficiency in MS Excel and CRM software

Personal Attributes

Self-motivated and results-oriented

Excellent relationship-building skills with the ability to work effectively with diverse stakeholders

What We Offer:

Competitive salary and performance-based incentives

Opportunities for professional growth and development

Collaborative and innovative work environment

Free lunch daily for our employees

Join us in our mission to transform financial accessibility and create exceptional experiences for our customers and distributors. Apply now and be a key player in Volt Money's journey to redefine secured lending in India!