We are seeking an experienced and driven Senior Relationship Manager to join our Commercial Banking team at RHB Singapore. In this role, you will be responsible for acquiring and managing a portfolio of Middle Market (MME/MMP) clients, driving sustainable revenue growth, and delivering high-quality client service while maintaining strong credit discipline. You will play a key role in business development, credit evaluation, and relationship management, working closely with internal stakeholders to deliver comprehensive banking solutions.
What You Will Be Doing
Sales initiation & business development
- Acquire new Middle Market (MME/MMP) customers and deepen relationships with existing clients to enhance revenue.
- Promote commercial banking loan products to meet individual and team annual targets.
- Cross-sell and up-sell banking solutions to support RHB Singapore's overall business objectives.
- Increase facility utilisation rates to grow the Bank's share of wallet within existing client portfolios.
- Build and maintain strong client relationships by delivering proactive and responsive client servicing in line with service standards.
Loan processing, credit monitoring & risk management
- Conduct end-to-end credit processing, evaluation, and appraisal for mid-market and corporate clients.
- Perform regular credit reviews to proactively monitor credit quality and identify early warning signals.
- Implement appropriate strategies to prevent or minimise loan defaults and non-performing loans (NPLs).
- Ensure all documentation, approvals, and monitoring activities comply with internal policies and regulatory requirements.
Market intelligence & collaboration
- Gather market intelligence and provide feedback on competitors products and services to the Product Team.
- Work closely with internal stakeholders to maintain competitiveness of product and service offerings.
- Protect the reputation and integrity of the Bank through prudent risk management and professional conduct.
What We're Looking For
- Degree or professional qualifications in Business, Accounting, Banking, Finance, Economics, or related disciplines.
- Minimum 8 years and above of experience in Commercial Banking.
- Strong exposure in managing mid-market and corporate clients (typically S$50M+ in revenue).
- Proven experience in end-to-end credit processing, evaluation, and appraisal.
- Demonstrated success in portfolio management, credit underwriting, and business development.
- Well-established business network within the mid-market or corporate segment is an advantage.
- Strong credit writing, loan structuring, and financial analysis skills, including cash flow modelling.
- Excellent verbal communication and interpersonal skills.
- Proactive, energetic, results-oriented, and commercially astute.
- Able to perform effectively in a high-pressure environment and collaborate well within a team.
- Strong sense of ownership, accountability, and customer-centric mindset.
