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Relationship Manager - MF Collections

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  • Posted 4 months ago

Job Description

  • Manage and maintain strong relationships with clients to ensure timely payments and minimize defaults.
  • Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
  • Collaborate with internal teams to resolve customer complaints and disputes.
  • Analyze market trends and competitor activity to identify opportunities for growth.
  • Provide excellent customer service to build trust and loyalty.
  • Monitor and report on key performance indicators to optimize business outcomes.

Job Requirements

  • Strong knowledge of mutual funds collections and financial markets.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Experience working with cross-functional teams.
  • Familiarity with regulatory requirements and compliance standards.

More Info

Job Type:
Industry:
Employment Type:
Open to candidates from:
Indian

About Company

Equitas Small Finance Bank is an active member of the communities where we live and work, and a strong philanthropic partner enabling individuals, families, businesses, and entire communities in their financial aspirations with seamless banking services. We take the responsibility to be good neighbours, and are committed to our legacy of giving back to our communities. We aim at changing the way banking is imagined delivered and experienced – with Fairness & Transparency being the key drivers.

Job ID: 124214367