Job Description
Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options;
Develop strategies for more effective sales, both individually and as part of a team;
Facilitate cold and warm calls to prospective leads;schedule and follow through on calls with leads and current customers;
Promote specific products as directed by upper management;
Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review;
Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed;
Inform leads and customers of current promotions and discounts;
Source and work customer referrals;
Maintain positive business and customer relationships in the effort to extend customer lifetime value;
Self-improve continuously by way of experience and manager feedback.
