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About the Role
You'll be the primary point of contact for a UK based Group of School's global network of admissions agents. Your job is to keep communication smooth, timely, and accurate so their international boarding schools have a consistent pipeline of well-supported student enquiries.
What you'll do
Build strong working relationships with agents across key markets
Make regular follow-up calls and maintain ongoing communication to share updates, clarify admission requirements, and answer queries
Track enquiries, applications, and conversions in a structured manner
Ensure every agent has the latest information on fees, programmes, deadlines, policies, and marketing assets
Coordinate with schools and the Head of International to resolve issues quickly
Keep detailed notes, maintain CRM records, and ensure no conversation goes undocumented
Identify high-performing agents and support them with stronger collaboration and faster turnarounds
Assist in organising online events, briefings, and training for agents
Share weekly updates, challenges, and opportunities with internal teams
Support agents with end-to-end processes for boarding admissions
Who you need to be
Someone with excellent spoken and written English
Methodical, organised, and comfortable handling a high volume of communication
Someone who follows up without being reminded
Calm and professional when dealing with people across cultures
A self-starter who takes responsibility for their pipeline
Experienced with CRMs or ready to become an expert quickly
Bonus: Experience in international education, admissions, study abroad, or agent management
Experience required
05 years in a relationship management, admissions, client servicing, or sales coordination role
Experience handling multiple stakeholders
This role is a good fit if
Job ID: 133297543