Location:Sector 1, Bidhannagar, Kolkata, West Bengal 700064
Experience: 2–8 Years
Employment Type: Full-Time
About the Role
We are looking for a dynamic and results-driven Relationship Manager to join our growing team. The ideal candidate will have a strong background in insurance sales and customer relationship management, with the ability to lead, mentor, and support a sales team in achieving business objectives.
Candidates with experience in Life Insurance, Health Insurance, General Insurance, and Mutual Fund products are encouraged to apply.
Key Responsibilities
- Set, monitor, and achieve individual and team sales objectives.
- Develop and implement effective sales strategies and marketing plans.
- Support and guide the team in meeting and exceeding sales targets.
- Build and maintain strong relationships with customers and business partners.
- Stay updated on industry trends, market developments, and competitor activities.
- Handle customer escalations and resolve complex queries transferred by team members.
- Mediate and resolve customer concerns to ensure high levels of satisfaction and retention.
- Provide coaching, mentorship, and performance feedback to team members.
- Ensure compliance with company policies and industry regulations.
Requirements
- Prior experience in Insurance Sales is mandatory.
- Strong understanding of Life Insurance, Health Insurance, General Insurance, and Mutual Fund products.
- Proven sales acumen and track record of achieving targets.
- Ability to mentor, motivate, and lead a sales team.
- Excellent leadership and people management skills.
- Strong communication, negotiation, and interpersonal abilities.
- Customer-focused mindset with strong problem-solving capabilities.
Preferred Qualifications
- Graduate in any discipline.
- Relevant certifications in Insurance or Financial Services will be an added advantage.
What We Offer
- Competitive compensation and performance-based incentives.
- Career growth opportunities in a fast-paced environment.
- Learning and development programs.
- Supportive and collaborative work culture.