Job Description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager - Inhouse Sales

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking a dynamic and experienced professional to join our Sales department as a Relationship Manager specializing in inhouse sales. This role is pivotal in driving the bank's growth by managing and expanding relationships with existing clients, identifying new business opportunities, and delivering tailored financial solutions. The ideal candidate will possess a deep understanding of financial products, excellent client management skills, and the ability to work collaboratively within a fast-paced banking environment. This position demands a strategic thinker with strong negotiation capabilities and a commitment to achieving sales targets while ensuring superior customer satisfaction.

Responsibilities:-

Develop and maintain strong relationships with existing clients to understand their financial needs and provide appropriate banking solutions.
Identify and pursue new business opportunities within the bank's existing customer base to increase product penetration and revenue.
Collaborate with cross-functional teams including credit, operations, and product to ensure seamless service delivery and client satisfaction.
Conduct detailed financial analysis and risk assessment to recommend suitable products and services aligned with client profiles.
Achieve and exceed monthly and quarterly sales targets by effectively managing the sales pipeline and closing deals.
Provide expert guidance on the bank's product portfolio including loans, deposits, and investment products to clients.
Prepare and present customized proposals and presentations to clients, highlighting the benefits and features of banking products.
Monitor market trends and competitor activities to identify potential threats and opportunities for business growth.
Ensure compliance with regulatory requirements and internal policies during all client interactions and transactions.
Maintain accurate records of client interactions, sales activities, and pipeline status using CRM tools.

Skill:-

Client Relationship Management
Financial Product Knowledge
Sales Pipeline Management
Risk Assessment and Analysis
Negotiation and Closing Skills
CRM Software Proficiency
Regulatory Compliance
Market and Competitor Analysis
Presentation and Communication Skills
Cross-functional Collaboration

Preferred Qualifications:-

Bachelor's degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification is preferred.
Minimum of 5 years of experience in sales or relationship management within the financial services or banking sector.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

Physical: #*Physical*#
Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific Requirements