Role/ Job Title: Relationship Manager Commercial Banking
Function/ Department: Commercial Banking
Job Purpose:
Own endtoend acquisition and relationship management of midcorporate clients to deliver sustainable revenue and book growth across assets and liabilities, with a strong focus on newtobank (NTB) acquisition and activation and on crosssell of transaction banking products e.g., Cash Management Services (CMS), Trade Servicesand treasury/FX solutions, while maintaining portfolio quality, ensuring compliance with risk policies, and orchestrating seamless service through crossfunctional collaboration
Roles & Responsibilities:
- Acquire new mid-corporate clients and onboard them successfully.
- Achieve targets for fund-based and non-fund-based products, such as working capital loans, term loans, and trade finance.
- Cross-sell products like treasury services, cash management services, forex services, salary accounts, etc.
- Meet income targets from interest and fee-based products for both assets and liabilities.
- Focus on increasing wallet share by offering customized solutions to clients.
- Build and maintain strong relationships with key decision-makers in client organizations.
- Ensure high client satisfaction scores through regular engagement and prompt issue resolution.
- Monitor the creditworthiness of clients and ensure compliance with the bank's risk policies.
- Minimize non-performing assets (NPAs) by maintaining a healthy portfolio.
- Ensure CAM preparation for NTB as well as for ETB renewals and covenant monitoring for existing contracts.
- Work closely with product teams (e.g., treasury services, cash management services, forex services) to meet client needs.
- Coordinate with credit and operations teams for seamless service delivery.
Education Qualification:
Graduation: Any graduate
Post-graduation: Any post-graduate
Experience: 5 to 8 years relevant experience into relationship management
