Company Description
HDFC Bank is India's largest private sector bank, serving over 92 million customers with a wide range of financial products and services. With an extensive network of 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, HDFC Bank is highly accessible across the country. Promoted by Housing Development Finance Corporation (HDFC), the bank has been providing world-class banking solutions since 1995. HDFC Bank offers innovative banking solutions to individuals and businesses, including loans, payments, and wealth management. Additionally, the bank is deeply committed to social responsibility through its CSR initiative, Parivartan, impacting millions of lives in education, healthcare, skills training, and sustainable livelihoods.
Role Description
This is a full-time on-site role for a Relationship Manager, located in Delhi, India. The Relationship Manager will be responsible for managing relationships with clients, understanding their financial needs, and offering tailored banking solutions. Daily tasks include client engagement, managing cross-sell opportunities of banking products, providing exceptional customer service, and ensuring client satisfaction. The role also involves frequent interaction with various internal departments to ensure seamless service delivery to clients.
Qualifications
- Strong Communication and Interpersonal skills
- Experience in Relationship Management and Customer Service
- Sound understanding of Banking Products and Financial Services
- Sales and Cross-selling skills
- Ability to work independently and as part of a team
- Proven track record of achieving targets and delivering results
- Relevant experience in the banking industry is a plus
- Bachelor's degree in Finance, Business Administration, or related field
