Company Description
Grihum Housing Finance Limited is a national-level affordable housing finance company driven by core values of Humility, Trust, and Togetherness. Committed to empowering individuals often overlooked by mainstream lenders in India, Grihum Housing Finance makes homeownership attainable for low and middle-income groups through its GO Direct Go Home Loan model. With a strong belief in the significance of homeownership, reflected in the tagline Apna Ghar. Apni Pehchan (My Home, My Identity), the company strives to meet the housing needs of its customers. Operating across 202 branches in 18 states and Union Territories, Grihum Housing Finance leverages digital advancements to provide better services to its clients.
Role Description
This is a full-time, on-site Relationship Manager role based in Rudrapur. The Relationship Manager will be responsible for building and maintaining strong client relationships, providing tailored financial solutions, and expanding the company's customer base. The role involves understanding customer needs, guiding them through the loan process, and ensuring a positive experience. Additionally, the Relationship Manager will work to achieve sales targets, collaborate with internal teams, and offer excellent customer service to address inquiries and resolve concerns promptly.
Qualifications
- Strong communication, interpersonal, and relationship-building skills
- Proficiency in customer service, problem-solving, and conflict resolution
- Knowledge of financial services, housing finance, and loan processes
- Experience in sales, business development, and achieving targets
- Ability to work independently, meet deadlines, and manage multiple priorities
- Proven understanding of local market dynamics and client demographics
- Bachelor's degree in Finance, Business Administration, or a related field is preferred
