Job Description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager CV & CE

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking a dynamic and experienced professional to join our Sales department as a Relationship Manager specializing in Current and Savings Accounts (CV & CE). This role is pivotal in driving customer acquisition, retention, and growth by managing and nurturing relationships with individual and corporate clients. The ideal candidate will possess a deep understanding of financial products, excellent interpersonal skills, and a proven track record in sales within the financial services sector. This position demands strategic thinking, strong negotiation capabilities, and the ability to deliver tailored banking solutions that align with clients financial goals while contributing to the bank's growth objectives.

Responsibilities:-

Develop and maintain strong relationships with existing and prospective clients to achieve sales targets for Current and Savings Accounts.
Identify client needs and provide customized banking solutions, ensuring alignment with AU Small Finance Bank's product offerings and compliance standards.
Conduct detailed financial analysis and risk assessment to recommend appropriate products and services.
Collaborate with cross-functional teams including credit, operations, and compliance to ensure seamless onboarding and servicing of clients.
Monitor market trends and competitor activities to identify new business opportunities and enhance customer engagement strategies.
Prepare and present detailed proposals and reports to senior management on client acquisition, retention, and portfolio performance.
Ensure adherence to regulatory requirements and internal policies while managing client relationships and transactions.
Lead negotiations and close deals with clients, ensuring mutually beneficial terms and long-term partnerships.
Provide ongoing support and service to clients, addressing queries and resolving issues promptly to maintain high customer satisfaction.
Participate in training and development programs to stay updated on banking products, industry regulations, and sales techniques.

Skill:-

Client Relationship Management
Financial Product Knowledge
Sales Strategy Development
Risk Assessment and Analysis
Negotiation and Closing Skills
Regulatory Compliance
Market Research and Competitor Analysis
Cross-functional Collaboration
Customer Service Excellence
Financial Reporting and Presentation

Preferred Qualifications:-

Bachelor's degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
Minimum of 5 years of experience in sales or relationship management within the financial services industry, specifically handling Current and Savings Accounts or similar banking products.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

Physical: #*Physical*#
Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific Requirements