Group Company: AU Small Finance Bank Limited
Designation: Relationship Manager CV & CE
Office Location:
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
- Reporting Designation: #*Reporting Designation*#
- Reporting Department: #*Reporting Department*#
Educational Qualifications Preferred
#*Education and Experience*#
- Category: #*Category*#
- Field specialization: #*Field specialization*#
- Degree: #*Degree*#
- Academic score: #*Academic score*#
- Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required Work Experience
- Industry: #*Industry*#
- Role: #*Role*#
- Years of experience: #*Years of experience*#
Job Brief:- AU Small Finance Bank Limited is seeking a dynamic and experienced professional to join our Sales department as a Relationship Manager specializing in Current and Savings Accounts (CV & CE). This role is pivotal in driving customer acquisition, retention, and growth by managing and nurturing relationships with individual and corporate clients. The ideal candidate will possess a deep understanding of financial products, excellent communication skills, and a proven track record in sales within the financial services sector. This position demands strategic thinking, strong analytical abilities, and the capability to deliver customized banking solutions that align with clients financial goals while contributing to the bank's growth objectives.
Responsibilities:-
- Develop and maintain strong relationships with existing and prospective clients to achieve sales targets for Current and Savings Accounts.
- Identify client needs and provide tailored financial solutions, including cross-selling of bank products and services.
- Conduct detailed financial analysis and risk assessment to ensure compliance with regulatory standards and internal policies.
- Collaborate with internal teams to facilitate seamless onboarding and servicing of clients, ensuring high levels of customer satisfaction.
- Monitor market trends and competitor activities to identify new business opportunities and enhance product offerings.
- Prepare and present detailed reports on sales performance, client feedback, and market insights to senior management.
- Lead negotiations and close deals with clients, ensuring mutually beneficial terms and long-term partnerships.
- Ensure adherence to all compliance and regulatory requirements related to account management and sales processes.
- Organize and participate in client engagement activities, including seminars and workshops, to promote the bank's products and services.
- Mentor and guide junior team members to enhance their sales capabilities and product knowledge.
Skill:-
- Client Relationship Management
- Financial Product Knowledge
- Sales Strategy Development
- Risk Assessment and Compliance
- Negotiation and Closing Skills
- Market Analysis
- Customer Onboarding
- Cross-Selling Techniques
- Communication and Presentation
- Team Leadership and Mentoring
Preferred Qualifications:-
- Bachelor's degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
- Minimum of 5 years of experience in sales or relationship management within the financial services industry, with a focus on Current and Savings Accounts.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required Abilities
- Physical: #*Physical*#
- Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific Requirements
- Travel: #*Travel*#
- Vehicle: #*Vehicle*#
- Work Permit: #*Work Permit*#
Other Details
- Pay Rate: #*Pay Rate*#
- Contract Types: #*Contract Types*#
- Time Constraints: #*Time Constraints*#
- Compliance Related: #*Compliance Related*#
- Union Affiliation: #*Union Affiliation*#
