Relationship Manager:Coverage

Key Responsibilities

• Develop and maintain long-term strategic relationships with high-value clients to drive business growth
• Identify potential clients and generate new business opportunities in SME and MSME sectors
• Understand client needs and propose customized solutions to meet their business requirements
• Ensure timely and successful delivery of products and services as per client expectations
• Act as the primary point of contact between key clients and internal teams
• Monitor and manage communication to ensure seamless coordination and service delivery
• Lead and manage account teams assigned to specific clients for better performance
• Negotiate contracts to maximize profitability while ensuring client satisfaction
• Support sales teams in up-selling and cross-selling products and services
• Track market trends and competitor activities to enhance client retention strategies
• Set and achieve sales and revenue targets consistently
• Collaborate with internal departments to resolve client issues and improve service quality