JOB TITLE : Relationship Manager-Agri SME Lending
GRADE : M
DEPARTMENT : Agriculture Banking
LOCATION : Region/Branch
SUB-DEPARTMENT : Business
TYPE OF POSITION : Full-time
REPORTS TO : Circle Manager- Agri SME Lending
REPORTING INTO
- As RM, He/she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits for Agri SME business.
- This role seeks to drive business volume through the self-sourcing, branch collaboration or through DSAs.
- SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
- Monthly Business volume as per the business target, having average productivity of Rs 35 –50 lacs
- X-Bucket Collections as per defined norms
- Insurance cross-sell
- Family SA and Business CA sourcing
- Coordination with Credit Manager for case approval and CAD and Operations for case disbursement.
- Maintains Daily sales report and sharing with supervisor.
- Maintains DSA tracker for pay-out processing
- KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business
- Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established
- Identification and development of DSA channel, around the defined distance of the Sitting Hub
- Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
- Create Awareness in the market through direct and indirect marketing
- Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities
Customer
- Identification and Fitment of Customer to USFB policy, through understanding of customer financial statements (P&L, B/S) and financial ratio calculation; GST records and Bank statements
- Ensure customers are educated about all products/services offered by USFB.
- Ensure lower customer attrition by providing different products as per customer requirement.
- Focus on lower TAT as per laid down standards.
Internal process
- Ensure delinquency is within norms and does X-Bucket collection.
- Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD.
Learning & Performance
- Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch.
- Ensure adherence to training man-days/ mandatory training programs for self.
- Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self
Bike or scooter with smart phone is mandatory for the role
- MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS
Educational
Qualifications
Experience (Years And Core Experience Type)
- 2-4 years of experience in Agriculture SME banking or Mortgage sales
- At least 2-year experience in Banking sales segment (Vertical with Loan Ticket size > Rs 10 lacs)
Certifications
Functional Skills
- Good Understanding Financial statements including P&L, B/S, Cash Flow and Audit report.
- Financial ratio understanding like Current ratio, Gearing, Inventory days and such. Familiarity with Excel
Asset Requirement
- 2-Wheeler & Android Smart Phone
- KEY INTERACTIONS
INTERNAL
EXTERNAL
- Supervisors – Circle / Cluster Manager, RBM
- Credit Manager, Legal Manager, Internal Valuer
- CAD
- Operations
- Product
- DSA
- Legal & technical vendors
- Assets Requirement Details
Desktop with
i5 configuration
Laptop with
i5 configuration
Laptop with
i7 configuration
MS office
Email EP2 + ATP + Mvision
Email Kiosk + ATP + Mvision + Archival
Email on phone
VPN
MS Team
Mobile
Bio Metric + MDM
No
Yes
No
Yes
No
No
Yes
No
No
No
No
- Application Access Requirement Details
S.N.
Application Name
Access Required
(Yes/No)
Type of Access/ Role
(Read/Write/ Maker/Checker/Authoriser)
Remarks
(If Any)
1
Credpro
Yes
Maker
PREPARED BY: Alok sharma
Date
REVIEWED BY: Murali Chari
DATE: 16-08-2025
LAST UPDATED BY: TM Team
DATE: 17-11-2025
