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Relationship Manager - Affluent_AFFLUENT_0411_6406_1022417

Relationship Manager - Affluent_AFFLUENT_0411_6406_1022417

Kotak Mahindra
Fresher
Not Disclosed
  • Posted an hour ago
  • Be among the first 10 applicants

Job Description

Description

Role:

  • Handling personalized service requests of Affluent customers.
  • Generation of timely business MIS. Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment.
  • Coordination with CPC/RPC/Investment desks for account opening of Affluent customers.
  • Managing complaints of Affluent customers and ensuring their resolution within TAT
  • Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations

Job Requirement

  • Excellent written and oral communication skills· Developing and maintaining banking relationships with a select group of high net worth customers· Excellent communication skills with customer service orientation· Courteous and polite· Good Knowledge of Microsoft Excel· Understanding of banking norms and processes.

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