Relationship Manager

Looking Candidates with B2B experience, DSA , DSTs , Brokers and other channel Patners

• Undertake new client acquisition and manage their

retention, ensuring growth in business volumes

• Ensure effective channel management at the local level,

interacting with customers and influencers to grow the

mortgage lending business

• Ensure high levels of customer satisfaction by

understanding and addressing customer needs and

issues on a continuous basis

• Ensure compliance with policies and processes,

providing all relevant documentation and support to the

Risk & Operations teams

• Maintain MIS data at a local level, generating reports to

ensure better risk management and customer service

and communicating these to senior management

Required Skills.

• Ensure on-boarding of the DSAs, DSTs, Brokers

and other channel partners

• Develop the mortgage lending business at the

ground level by acquiring new clients and gaining

repeat business and references from existing clients