Regulation Officer

RICS is a global professional body bringing together a worldwide community of professionals who shape how people experience the world - from the places we live and work to the infrastructure we depend on. Through trusted standards, respected qualifications and expert insight, our members support sustainable and resilient built and natural environments.

Working at RICS means contributing to fair, transparent routes to professional qualification and supporting standards that have real impact. Every role plays a part in maintaining confidence in the profession, regionally and globally.

The Regulation Officer will work as part of a collaborative global regulatory team, supporting RICS proactive, risk-based approach to regulation.

With primary responsibility for South and South-East Asia, the role will have overall accountability for the day-to-day delivery of regulatory activity in the region, while also contributing to regulatory activity globally under the supervision of the Regulatory Manager, Rest of World.

The role plays a key part in maintaining confidence in qualified professionals and regulated firms through effective monitoring, investigation, guidance and engagement.

As a Regulation Officer, you will:

Support the delivery of RICS proactive, risk-based regulation, including monitoring, investigation and disciplinary casework in line with quality standards and KPIs.

Manage Registration & Compliance activity across Firm Registration and Valuer Registration Schemes, including support for the annual CPD compliance campaign.

Review and analyse regulatory intelligence, enquiries and concerns to identify potential breaches of the Rules of Conduct and progress or escalate matters appropriately.

Gather and assess evidence to support objective, fact-based investigations into potential regulatory breaches.

Provide clear written and verbal regulatory guidance to professionals, regulated firms and the public, supporting ongoing compliance and confidence in the profession.

Receive and respond to concerns about qualified professionals or firms, offering guidance and appropriate support to those raising concerns.

Contribute to the development and delivery of regulatory initiatives, programmes and monitoring exercises informed by risk and intelligence.

Support wider regulatory activity through enquiry handling, regulatory data management and ad-hoc duties aligned to the role.

Work collaboratively across the Asia Pacific regulatory teams to support shared objectives, stakeholder engagement and annual compliance activity.

You will be analytical, professional and confident working in a regulatory or compliance-focused environment, with the ability to apply sound judgement and communicate clearly with a wide range of stakeholders.

You will have:

Experience working to quality and quantity-based KPIs.

A background in surveying, accountancy, property management, regulation, law enforcement or a similar environment.

Strong investigative, analytical and problem-solving skills, with the ability to make evidence-based decisions.

Excellent written and spoken English.

Confidence conducting telephone and face-to-face interviews with professionals and managing unpredictable or sensitive responses professionally.

An understanding of Better Regulation principles and a risk-based, arms-length regulatory model.

Desirable:

A degree or equivalent professional experience.

Strong IT skills, including MS Office applications and data-entry systems (experience with D365/CE is advantageous).

RICS offers a comprehensive benefits package designed to support your wellbeing, financial security, and work life balance, including:

Private medical insurance

Life assurance

Provident Fund

Annual Leave - 24 days plus 4 days of casual leave (1 per quarter) for short term personal needs and office closure between Christmas and New Year

Optional tax saving benefits including Voluntary Provident Fund, Leave Travel Allowance, and Children Education Cess (employee only contributions)

Wellbeing and volunteering days

Access to mental health support and staff-led community groups

Equal Opportunity Employer

RICS is committed to building an inclusive working environment and continues to take steps to improve how we support and include people across the organisation.

If you require any reasonable adjustments during the recruitment process, please let us know and we will work with you to provide appropriate support.

Candidates must have the correct right to work in the country where the role is based.