- The role leads entire lifecycle of our frontline ecosystem of Business Associates (BA) and Store Insiders
- S/he along with the team plans and executes the sourcing strategy for the region for BA and Insiders
- Leverages a strong partner ecosystem who can help in fulfilling the workforce requirements of the region
- Balances various channels of sourcing to keep the hiring cost within the annual budget
- Works closely with regional operations team and the corporate WFMX team towards reducing attrition in the frontline ecosystem
- S/he along with team must engage with the store teams to understand and enable solve on people queries and concerns
Key Call Outs
- The function plays a critical role in functioning of our store operations and best in class customer experience.
- This needs strong organizing and people leadership capabilities
Qualification, Experience & Skills -
Qualification : Graduate/ Post Graduate
Experience : 8-10 Years of Operational Experience
