Job Description
Job Purpose
To impart training to Relationship Officers in order to upgrade there job knowledge through the induction and develop there skills through interventions periodically in the areas of recruitment and selling skills workshops.
Job Context & Major Challenges
Job Context:/ Job Challenges:
Deliver the required number of stipulated maydays to ensure better Training Coverage
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)
KRA1 Conducts regular training Conducts regular training needs analysis in order to determine the most relevant and cost
effective training solutions. Regional Managers and Central Services staff that
will improve individual / team knowledge, skills and in turn shop / business performance
Works with the HR Business Partner / Regional Managers to identify the
training requirements tailored to the business needs and individual IDP's; determines the
priorities
KRA2 Performance Management Ensure all training materials, documents and
manuals are on brand and adhere to the brand guidelines
Designs and develops a planned and ongoing training programme with the learning resources and tools to improve performance and optimise on
the potential of our volunteer teams
KRA3 Coordinate with the Sales team in the assigned region to standardise learning and identifying the Training Need Training exposure in financial domain is preferred
