Career Opportunity
Regional Support & Commissioning Engineer / Senior Engineer
Bengaluru
Full-time
Project Engineering & Customer Support
Posted: Jul 01, 2026
Key Responsibilities
- Project Execution & Commissioning
- Perform installation, configuration, testing, and commissioning of Industrial IoT Gateways, Data Loggers,
RTUs, PLCs, Energy Meters, Sensors, Communication Devices, and SCADA systems.
- Execute SAT activities and ensure successful project commissioning at customer sites.
- Conduct pre-installation site surveys and verify infrastructure readiness.
- Coordinate with EPCs, system integrators, contractors, and customers during project execution.
- Validate communication with field devices, cloud platforms, and SCADA systems.
- Ensure projects are commissioned as per approved engineering drawings, technical specifications, and
quality standards.
- Technical Support & Service
- Provide on-site and remote technical support for hardware, software, networking, and communication-related
issues.
- Diagnose and resolve field issues involving Industrial IoT devices, communication networks, PLCs, RTUs,
inverters, energy meters, weather stations, and third-party equipment.
- Perform preventive maintenance, health checks, firmware upgrades, and corrective maintenance.
- Coordinate with Product Development, Software, Production, and Project Engineering teams for complex
technical issues.
- Ensure timely closure of customer complaints and service tickets while meeting defined response and
resolution timelines.
- Customer Support
- Build strong customer relationships through responsive technical support.
- Conduct customer training on system operation, troubleshooting, and maintenance.
- Provide regular project updates and communicate technical findings effectively.
- Support warranty services, annual maintenance activities, and post-commissioning customer requirements.
- Documentation & Reporting
- Prepare commissioning reports, installation reports, service reports, preventive maintenance reports, and site
visit documentation.
- Maintain accurate records of project activities, customer issues, and service history.
- Update CRM, ticketing systems, and internal project management tools with field activities and resolutions.
- Support preparation of technical documentation whenever required.
- Safety & Compliance
- Follow company safety policies and site safety regulations during all field activities.
- Ensure compliance with quality procedures and engineering standards.
- Maintain company assets, test equipment, and tools in good working condition.
Required Technical Skills
- Good understanding of Industrial IoT, PLC and Automation Systems .
- Experience with Industrial Gateways, RTUs, PLCs, Data Loggers, Energy Meters, Inverters, Sensors, and
Communication Devices
- Knowledge of Industrial Communication Protocols including:
- Modbus RTU
- Modbus TCP
- RS232
- RS485
- Ethernet
- TCP/IP
- MQTT (preferred)
- OPC UA (preferred)
- Electrical panel wiring and troubleshooting
- Network configuration including routers, switches, VPN, LAN/WAN, and basic firewall concepts
- Linux and Windows-based device configuration
- Hardware diagnostics and troubleshooting
- Basic understanding of SQL databases and cloud-based monitoring platforms is desirable
- Ability to read electrical drawings, wiring diagrams, and network architecture diagrams.
Qualifications
- Diploma or Bachelor's Degree in one of the following disciplines:
- Electrical Engineering (EE/EEE)
- Electronics & Communication Engineering (ECE)
- Instrumentation Engineering
- Electrical & Electronics
- Renewable Energy Engineering
- Automation Specialisation
- Or an equivalent technical qualification
Experience
Engineer:
- 1-2 years of experience in Industrial Automation, Industrial IoT, Renewable Energy, SCADA, Field Service,
Technical Support, or Commissioning.
Senior Engineer
- 2-5 years of relevant experience with proven capability to independently execute commissioning activities,
lead site support, and coordinate with customers and internal engineering teams.
Preferred Experience
- Experience in Solar PV, Battery Energy Storage Systems (BESS), Hybrid Power Plants, Microgrids, or Utility
Automation.
- Exposure to SCADA, Energy Management Systems (EMS), Power Plant Controllers (PPC), or Distributed
Energy Resource Management Systems (DERMS).
- Experience with industrial networking and remote monitoring systems.
- Familiarity with CRM platforms, ticketing tools, and service management systems.
- Strong troubleshooting, analytical, and documentation skills.
- Programming knowledge in C/C++, Java, Python, or scripting is an added advantage.
- Experience with IEC 61850, IEC 60870-5-104, DNP3, or OPC communication protocols is desirable.
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