Job Description
About PSA BDP
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Job Description:
- Meet revenue target set by the Organization.
- Develop and execute the BDP Business Development Plan and account strategy at country level in line with customers time to market requirements.
- Identify opportunities where BDP's solutions can add value and drive efficiencies within customers supply chain demands
- Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business
- Contributing self generated new business Large/Mid businesses.
- Regularly review and coordinate of new service activities offering with operations & account managers.
- Identify Prospects Target customers.
- Update & follow up on BD pipelines, activities and performance.
- Work closely with Branch Manager, Country Manager & BD colleagues at the region and global to collaborate on BD opportunities and offerings.
- Drive new business development through innovative strategic and tactical marketing plans.
- Maintain a thorough working knowledge of all services offered by company and awareness of competition, i.e., market share, pricing, services offered, etc.
- Relationship building and strengthening with multiple internal disciplines to ensure satisfactory response to AP customer issues (such as logistics solutions, quality complaints responds, pricing, customer service requirements, product developments)
- Research and evaluation of customer market activities, internal and external data (markets, competition, technologies, trends) in order to understand how regulatory, environmental, technical, political and other business changes will impact customer needs.
- Create and maintain a good trusting relationship with customer's management
- Understand the customer and the customer expectations/requirements, Sell the value propositions of BDP's products and services
- Regular interaction with the customer to follow up on quotes, solutions, service delivery and quality issues
- Engage the Pricing team/ Warehouse/CHB team for commercial procurement and service support.
- To ensure ongoing and consistent customer satisfaction to all customers through effective and efficient responses to customer enquiries, issues and problems.
- Should have team handling experience and can handle team of around 5-6 BDS.
- Expand value-added services to support customer global/regional growth objectives and increase revenues
- Work with internal operations and account managers for any new opportunities & services offering to the existing customers
- Establish service solutions, systems requirements and drive systems integration between the customer & the company
- Constantly seeking cost out and value add opportunities for customer customers
- Coordinate global and regional responses to customer requests for rates & information
- Maintain and perform scheduled visits/meetings for close customer relationship building
- Provide assistance in resolution of claims, disputes, credit and collections
- Other regional support functions & roles when deem necessary
Job Requirements
Experience And Qualifications
- Sales and Business development in Multinational organisation background
- Degree in Logistics, Supply Chain Management, Transportation Management or Business.
- At least 10 to 12 year's experience Sales& Business development handling MNC customer base.
- Experience in Freight Forwarding or 3PL in established MNC environment is highly appreciated
- Proven record in delivering above average target growth and possible revenue profile change
