Regional Sales Manager

Job Title: Regional Sales Manager for B2C/D2C Brands

Location: Bangalore

About Swifter

Swifter by ElasticRun is a unified, multi-speed fulfilment platform that manages inventory, processes orders, and enables delivery within two hours, same day, or next day across every channel and location.

It serves eCommerce, q-commerce, and B2B customers with speed, accuracy, and total operational control, enabling end-to-end order fulfillment tailored for both B2B and B2C use cases.

Swifter unlocks nationwide delivery, powered by an integrated technology stack and a network of large fulfilment centers across major cities.

About the Role

As Farming Sales - Swifter, you will be responsible for managing and growing a portfolio of B2C/D2C brand accounts across the South territory, with a primary focus on revenue expansion, retention and wallet share.

You will work closely with customers to understand their evolving business and supply-chain needs and identify opportunities to expand ElasticRun's fulfillment, warehousing, distribution and technology solutions.

The role is based in Bangalore and will involve regular engagement with customers across the South region.

Key Deliverables (What Will You Do)

• Own the farming and revenue growth charter for a portfolio of B2C/D2C brands across South India.
• Build and maintain strong relationships with CXO/business, supply-chain, operations and commercial stakeholders within key accounts.
• Identify opportunities to increase wallet share, cross-sell and up-sell Swifter's solutions.
• Understand customer business models, growth plans, distribution footprint and supply-chain challenges to create relevant solutions.
• Drive account plans, revenue targets, renewals and expansion opportunities for existing customers.
• Develop a strong understanding of the B2C/D2C ecosystem, including brands, marketplaces, fulfillment models and evolving consumer expectations.
• Partner with internal teams across Operations, Supply Chain, Product, Technology and Finance to deliver customer commitments and solve business challenges.
• Monitor account performance, identify risks and proactively address customer concerns to ensure high retention.
• Build senior-level relationships and become a trusted business partner for strategic accounts.
• Track sales funnel, account revenue, pipeline and forecast with strong sales discipline.
• Develop market intelligence on the South region and identify opportunities for account expansion and new business within existing relationships.
• Work closely with the new-business sales team to ensure a seamless transition from acquisition to account growth.

Job Specification (What Will You Need)

• Educational Background: B.E./B. Tech; an MBA is highly preferred.
• 6 to 10 years of experience in B2C/D2C sales, account management, key account management or farming sales.
• Strong experience in selling to B2C/D2C brands is highly preferred.
• Experience managing a portfolio of brands and demonstrating revenue growth / wallet-share expansion.
• Strong understanding of the D2C ecosystem and its fulfillment, warehousing, distribution or logistics requirements.
• Proven ability to manage senior stakeholders and build long-term customer relationships.
• Strong commercial acumen with the ability to identify and close expansion opportunities.
• Experience working with multiple internal stakeholders to deliver customer solutions.
• Strong analytical and problem-solving skills with a data-driven approach to account management.
• Excellent communication, negotiation and presentation skills.
• Willingness to travel across the South India territory as required.

Success in This Role:

Success will be measured through:

• Revenue growth from existing accounts
• Wallet-share expansion
• Cross-sell / up-sell of Swifter solutions
• Customer retention and account health
• Growth of strategic B2C/D2C accounts
• Pipeline and conversion of expansion opportunities
• Customer satisfaction and relationship strength

About ElasticRun

ElasticRun empowers brands, marketplaces, and D2C businesses through a connected, intelligent platform integrating fulfilment, technology and superior customer experience.

Founded in 2016, ElasticRun today powers the movement of commerce for 50+ brands across 500+ cities, operating 900+ warehouses and managing 40 lakh+ daily shipments through a tech-enabled, asset-light network. The platform brings together a comprehensive suite of solutions - plug and play rapid commerce fulfilment (SwiftER) to multi-channel fulfilment (UnifiER) and AI-powered SaaS solutions (Libera) - enabling brands, marketplaces, and D2C businesses to deliver at speed, scale, and efficiency.

With a focus on technology, intelligence, and integration, ElasticRun is building the infrastructure that powers connected, future-ready commerce in India.

Beyond the numbers and accolades, our true strength lies in our people. We champion a people-first culture with gender-neutral and inclusive. Discover opportunities to be part of our dynamic team.

We'd Love to Get to Know You

Please note: The HR team at ElasticRun will only reach out to you through official email addresses and will never request sensitive information or documents (such as passwords, bank details, OTPs, etc.) prior to the final onboarding process. Please avoid responding to unsolicited emails or messages from unofficial sources.