Job description
Job Title: Regional Operation Manager - Fitness
Location: Bangalore
Experience : 8+ Years in Operations
Salary: Upto 18L
About Medifit Consultants Pvt Ltd:
Medifit Consultants Pvt Ltd is a leading name in the health and wellness industry, specializing in delivering transformative fitness, spa, and wellness solutions across India. With a mission to redefine wellness experiences, we bring innovation, quality, and excellence to every project. Join us in creating a healthier and happier world through holistic wellness programs and exceptional services.
Job Overview:
Medifit Consultants Pvt Ltd is looking for a visionary Head Operations Fitness and Sports, with extensive expertise in pre-opening projects across the fitness, spa, or events sectors. This is a unique opportunity to lead national-level projects, driving operational excellence, customer satisfaction, and brand growth.
Key Responsibilities:
- Lead and manage daily operations across multiple fitness and sports centers, ensuring consistency in service delivery and member experience
- Develop and implement SOPs, operational guidelines, and KPIs for all fitness, gym, yoga, and sports programs
- Oversee budgeting, cost control, and resource allocation to maximize efficiency and profitability
- Monitor and improve member retention, satisfaction, and service quality across all centers
- Work closely with trainers, instructors, and facility managers to ensure alignment with brand standards
- Coordinate with sales, marketing, and HR teams to support growth and staffing needs
- Drive health & safety, equipment maintenance, and compliance standards across locations
- Use data and analytics to identify gaps, trends, and performance metrics to guide strategic decisions
- Lead expansion efforts into new locations or service areas, ensuring smooth operational setup
- Build, mentor, and lead high-performing operations teams
Requirements:
- Bachelor's degree (MBA or Sports/Fitness Management certification is a plus)
- 8+ years of experience in operations, with at least 3 years in a leadership role within fitness/sports/wellness sector
- Strong knowledge of gym/fitness studio operations, customer service, staffing, and vendor management
- Ability to manage cross-functional teams across multiple locations
- Excellent communication, leadership, and strategic thinking skills
- Proficiency with MS Office, Google Workspace, and basic familiarity with fitness CRMs or ERP tools
- Passionate about fitness, wellness, and delivering exceptional member experiences
Performance-based incentives
- Opportunity to lead South India operations with a focus on innovation and growth
- Comprehensive professional development programs
- Travel and wellness benefits
