About the Organisation
Our client is a globally recognised construction management firm with over a century of delivering complex, landmark projects across more than 30 countries. Their India operations, established for nearly two decades, are run by a team of 400+ seasoned professionals managing an active portfolio of over USD 5 billion in construction value. Operating from multiple offices across the country, the organisation delivers world-class project management, construction management, programme management, and preconstruction advisory services across aviation, commercial, residential, retail, hospitality, infrastructure, and cultural sectors.
In western India, the organisation has delivered landmark projects including one of the most iconic infrastructure structures in the country and is steadily expanding its footprint across Ahmedabad and the broader Gujarat corridor. The organisation combines global delivery standards with deep local market knowledge, guided by core values of integrity, transparency, safety, and operational excellence.
Role Overview
The Regional Operations Head – Gujarat will be the organisation's senior-most operational authority for the Gujarat region, driving end-to-end delivery of a portfolio of large-scale PMC and construction management projects. This is a high-impact P&L leadership role that demands a seasoned professional capable of steering multi-project portfolios, building client relationships with India's top developers and government bodies, and embedding a culture of safety, quality, and operational excellence across the region.
- Location: Gurugram (with regular travel to Gujarat project sites)
- Department: PMC – Operations
- Reporting To: National Operations Director
- Experience: 20–25 years in Construction / PMC industry
- Employment Type: Full-Time, Permanent
Key Responsibilities
1. Strategic & Operational Leadership
- Lead regional operations in Gujarat in alignment with the organisation's national strategy and global delivery standards.
- Develop and implement detailed operational plans to ensure timely, cost-effective, and quality-compliant project delivery.
- Drive continuous improvement across project execution, HSE performance, quality, and client satisfaction metrics.
- Represent the organisation in the Gujarat market and actively support business development and pre-qualification initiatives.
2. Project Oversight
- Supervise multiple concurrent project teams across the region, ensuring adherence to scope, schedule, budget, and safety.
- Establish and monitor project KPIs; implement timely corrective actions and escalation protocols.
- Ensure compliance with statutory regulations, RERA, local authority requirements, client contracts, and internal governance policies.
- Review and sign off on project execution plans, risk registers, and milestone reporting across the Gujarat portfolio.
3. Client & Stakeholder Management
- Serve as the primary senior point of contact for key clients — including real estate developers, infrastructure authorities, and government bodies — across the region.
- Build and sustain long-term relationships with clients, design consultants, main contractors, specialist vendors, and regulatory authorities.
- Resolve escalated project issues and proactively manage client expectations to deliver high levels of satisfaction.
- Represent the organisation at industry forums, pre-bid meetings, and client presentations in Gujarat.
4. Team Leadership & Development
- Lead, mentor, and develop a high-performing regional team comprising Project Directors, Project Managers, Engineers, Cost Managers, and support staff.
- Foster a culture of accountability, collaboration, innovation, and safety consistent with the organisation's values and leadership principles.
- Identify training needs, support career development, and drive succession planning for the region.
- Promote knowledge sharing and adoption of global best practices, BIM capabilities, and Lean construction methodologies.
5. Financial & Commercial Management
- Prepare, own, and manage the regional P&L, including budgets, forecasts, and cost reports.
- Ensure project profitability through rigorous cost control, resource optimisation, and commercial discipline.
- Oversee contract administration, variation management, and client billing processes across the portfolio.
- Support business development and pre-sales efforts, including bid strategy reviews, fee proposals, and client presentations.
Expertise & Qualifications
Education
- Bachelor's degree in Civil Engineering, Construction Management, Architecture, or a related field (mandatory).
- Master's degree in Engineering, Project Management, or Business Administration is preferred.
- Professional certifications such as PMP, MRICS, or equivalent will be advantageous.
Experience
- 20–25 years of progressive experience in the construction or PMC industry.
- Minimum 5 years in a senior operational leadership role with direct P&L accountability.
- Proven track record managing large-scale infrastructure, real estate, or mixed-use projects across multiple geographies — experience in western India / Gujarat is a strong advantage.
- Demonstrated ability to manage project portfolios of significant scale, with combined construction value typically exceeding INR 1,000 Cr.
- Experience working within international-standard PMC delivery frameworks, reporting systems, and quality management protocols.
Skills & Competencies
- Strong leadership and people management skills with the ability to inspire and develop large, diverse teams.
- Excellent client relationship and stakeholder communication skills — fluency in Gujarati is a plus.
- Commercial acumen with hands-on experience in contract management, cost control, and financial reporting.
- Proficiency in project management tools (MS Project, Primavera P6), BIM platforms, and reporting dashboards.
- Strong understanding of Indian construction regulations, statutory approvals, and local contracting practices.
