Location Name: Chennai - Anna salai
Job Purpose
This position is open with Bajaj Finance ltd.Culture Anchor:Think like an Entrepreneur - Encourages new ideas, helps teams improve, and supports them in taking up challengesPractice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect.Transform Continuously - Explores opportunities and encourages teams to improve processes and systems for better delivery.Own it - Ensures teams achieve targets, drives capability building and inculcates a sense of accountability in the team.
Duties And Responsibilities
- Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses. Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment. Take Care of customer Escalations and ComplaintMonitor & measure key conversion, productivity & data penetration metricsLearning and Understanding of CRM & lending system - Salesforce.com & Finnone is must. Effectively engage with Credit, Operations & Risk teams.Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.Tracking cases at every stage to have better control.
Required Qualifications And Experience
- Graduates with relevant experience of 5-7 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantageEnsure to update status within 24 hrs of lead received.Ability to Recruit FOS through different channels.Maintain a pickup percentage as per the metric.Maintain FOS productivity as the metric.Excellent Team Handling and problem resolving ability.Good hands on experience and knowhow for working on Data Management and MS Office.A good team leader to handle the team and achieve the set target.Exceptionally high motivational levels and needs to be a self-starter.
