Regional Manager-Sales

About the Company

At StudyIn, we believe that the right guidance has the power to change lives. As the world's most trusted higher education specialist, we've helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance, and university partnerships.

Main Duties/Scope of the Role

• The Regional Manager for StudyIn will be responsible for overseeing and managing operations across a designated group of multiple states, ensuring alignment with organizational goals and strategies.
• This role involves developing and executing business plans, driving growth, and ensuring operational efficiency across all regional offices. The Regional Manager will lead a team, providing strategic direction, setting performance objectives, and fostering a high-performance culture.
• They will collaborate with cross-functional teams to enhance service delivery, optimize resources, and implement initiatives that drive revenue growth and customer satisfaction. Additionally, the position will focus on maintaining strong relationships with key stakeholders, managing budgets, and ensuring compliance with all regulatory requirements.
• Regular monitoring and reporting on regional performance metrics, identifying risks, and implementing corrective actions will be key responsibilities, along with ensuring that all operations align with the broader corporate vision.

KEY RESPONSIBILITIES

Team Leadership & Oversight:

Directly oversee and manage Branch Managers across multiple states, ensuring strong leadership, performance accountability, and operational alignment.

Counselor Development:

Drive the growth and performance of Counselors and Senior Counselors by setting clear targets and aligning individual objectives with broader business goals.

Training & Capability Building:

Lead training and development initiatives for Branch Managers and counseling staff, equipping them with skills and tools for improved effectiveness.

Performance Management:

Implement robust performance tracking systems, monitor progress, and initiate corrective actions to maintain high standards and meet defined targets.

Performance Improvement Planning:

Design and execute tailored improvement plans to address performance gaps and support the ongoing development of team members.

Quality Control & Standards Management:

Establish and maintain regional quality standards, monitoring adherence and implementing improvements for consistent service excellence.

Branch Launch & Integration:

Lead the planning, setup, and seamless integration of new branches into the company's operations, ensuring alignment with strategic goals.

Sales Planning & Execution:

Develop and implement monthly, quarterly, and annual sales strategies to meet or exceed regional and organizational sales objectives.

Team Motivation & Support:

Provide consistent support and motivation to Branch Managers and their teams, cultivating a high-performance culture.

Activity Supervision & Reporting:

Oversee daily, monthly, and quarterly activities of Branch Managers, generating performance reports and providing actionable insights.

Business Reporting & Analysis:

Prepare comprehensive quarterly and annual reports, including financial and operational analyses to inform strategic decisions.

Client Relationship Management:

Foster strong relationships with customers and clients, ensuring satisfaction and building long-term partnerships.

Cross-Functional Collaboration:

Coordinate with internal departments to enhance service delivery, streamline operations, and ensure regional effectiveness.

Institutional Engagement:

Engage with schools and colleges for session scheduling and empanelment to strengthen partnerships with educational institutions.

Digital Presence Management:

Oversee updates to the website and leverage digital marketing tools to improve the organization's online visibility.

Sales & Marketing Oversight:

Supervise regional sales, marketing, and business development efforts to align with strategic objectives and drive growth.

Financial Ownership:

Take full responsibility for regional profit and loss, ensuring fiscal health and achieving revenue goals across all branches.

Revenue Generation:

Lead revenue-generating initiatives across branches to consistently meet or surpass financial targets.

Talent Management & Retention:

Focus on building, training, motivating, and retaining a high-caliber workforce committed to achieving business outcomes.

About the Candidate

• Leadership & Team Management: Strong leadership skills to manage and motivate Branch Managers, Counselors, and Senior Counselors, ensuring high performance and achievement of targets.
• Performance Management: Proven ability to monitor, evaluate, and manage team performance, implementing corrective actions and improvement plans as needed.
• Sales & Business Development: Expertise in driving sales, achieving revenue targets, and fostering strong client relationships to ensure business growth across the region.
• Operational & Financial Acumen: Strong operational oversight & analytical skills with the ability to manage budgets, monitor financial performance, and ensure profit and loss accountability across branches.
• Communication & Relationship Building: Excellent interpersonal and communication skills, with a focus on building strong internal and external relationships to drive success.

Requirements

• Bachelor's degree or above in any subject.
• Should have 10+years of working experience with minimum 5 years of experience preferably in the overseas education industry.
• Strong understanding of the study abroad industry, including key players, trends, and regulatory requirements

Key Performance Indicators

• Financial
• Process - New Lead to MQL, MQL to SQL, SQL to Applicant ((Application Pending)
• Business Development - Overall MQL Leads, Lead Partners per Branch
• People - Attrition & Early Attrition, ESAT Survey, Performance Management
• Customer - Mystery Audits NPS & GMB